CAIN, Darrell L.; MARRARA, Chip; PITRE, Paul E.; ARMOUR, Sabrina. Support Services That Matter: An Exploration of the Experiences and Needs of Graduate Students in a Distance Learning Environment. International Journal of E-Learning & Distance Education / Revue internationale du e-learning et la formation à distance, [S. l.], v. 18, n. 1, p. 42–56, 2007. Disponível em: https://ijede.ca/index.php/jde/article/view/129. Acesso em: 25 nov. 2024.